Information Technology – General

IT – Information Technology

CRM – Customer Relationship Management System. Basically you use this system to keep your customer details, handle all kinds of communication with your customers (e.g., invoice, support, etc), analyze your customers (how frequent they buy from you, what items they have bought from you, etc.).

ERP – Enterprise Resource Planning System

POS – Point of Sales System – Cash register in any retail shop, can be a point of sales system.

HRMS – Human Resource Management System

IS – Information System

eCommerce -

Open Source – mmm….

IT / Human Resource

The diversify of IT industry has created a lot of ‘job opportunities’ to be filled. These are some of the common job titles in the market,

CIO – Chief Information Officer

CTO – Chief Technology Officer

TD – Technical Director

SA – Software Architect, or System Architect

SA – System Analyst

System Admin – System Administrator

TM – Technical Manager

TL -Technical Lead

BA – Business Analyst

PM -Project Manager, or Product Manager

System Engineer

Software Engineer

Support Engineer

SEO Engineer

Network Engineer


DBA – Database Administrator, a dedicated person who take care of your company’s databases, ensuring your data is secure, backed up, and tuned for best performance.

Web Designer – Ensuring your website looks great, advise the best color and font to use, touch up images to fit your web design theme, and know the magic number (in layout) that will make your website visitor feel comfortable, and wanting to see more.


IT / Software Development

Programming Language

Scripting Language



Software Life Cycle




Average revenue per user


  • Real Time billing
  • Convergent billing
  • Wholesale billing
  • Interconnect billing


Code Division Multiple Access – a data communication method that allows multiple users to share the same physical channel /bandwidth using a special coding schema. TDMA uses time, and FDMA uses frequency.


Customer Relationship Management System


General Packet Radio Service


Global System for Mobile Communications


Long Term Evolution


Mobile Virtual Network Operator


In simple term, telecom OSS and BSS are software systems that supporting operational network processes. OSSs (operations support systems) track network inventory, assets and provisioning of services, while BSSs (business support systems) deal with customer relationship management (CRM) and processes including taking orders, processing bills and collecting payments